New Research and Sound Advice for Managing Jerks, Divas and Hotheads
Today, many companies face pressure to retain their very best, high performing employees. However, some of these employees can be ‘difficult’ at times. Or as we have suitably named this report, “Jerks, Prima Donnas, Divas, and Hotheads.”
Here at Profiles International we conducted research with the goal of discovering how companies are rising to the challenges of managing difficult high performers. We collected data over the space of 10 months with over 700 participants. We were met with some shocking results.
When asked if, ‘Our managers manage ‘difficult’ high performers effectively,’’ an astonishing 77% disagreed. Understanding that the task of managing these characters can most definitely be trying, it proves more intense for younger inexperienced managers. Managers are scared to threaten a punishment on the chance that this particular ‘high performer’ will leave the company.
However, if disruptive behavior goes unchecked, it can create a very negative,de-motivating atmosphere for the remaining employees.
All employees come with different personalities, different thinking styles and different management styles. It is crucial, that managers take into account their own management style along with the employee’s personality to ensure that they can effectively control and adapt to the situation.
The second shocking statistic we found was that less than one third of participants believed that their managers knew and understood why difficult performers behave as they do.
Here is where assessments come into play. Tools such as the Profiles Performance Indicator can aid managers in identifying behavioral traits and tendencies. It is only then that management can proactively control and prevent disruption in the workplace.
Have a look at our recent post on “10 Tips to Help Manage High Performers with Difficult Personalities”
Managers beware! Do not allow yourself to become subject to disruptive behavior in your workplace just because you are afraid to lose a high performing employee. These infamous high-performers can be developed and more than likely you already have a number of eligible candidates right under your nose to be the 'next big thing'.
Contact us today to see how we can help you manage the challenging personalities in your organization.