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Workplace 101: A Profiles Global Business Blog

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How to Engage Employees with Unfavorable Occupations

  
  
  
What an unfavorable job can teach about employee engagement.

It sounds like the perfect job: three years of specialized paid training, £40,000 ($60,329.80 US) a year, and you get to spend your day with fuzzy balls of peeping cuteness. But despite the lucrative offer, Britain’s poultry industry is having a difficult time recruiting and retaining these particular employees. Why? Because, nobody really wants to spend 12 hours a day “staring at the backside of a chick,” according to an industry chief. The job is that of chick sexer, and the problem Britain’s poultry industry is facing can teach us a lot about employee engagement, employee retention, and recruitment in less-than favorable jobs such as this one.

Throwing Shade and Improving Workplace Communication

  
  
  
Improving workplace communication through clarity.

I learned a new phrase today, and I believe it could pose a lesson in workplace communication: “throw shade.” Urban Dictionary defines throw shade as “to talk trash about a friend or aquaintance [sic], to publicly denounce or disrespect. When throwing shade it's immediately obvious to on-lookers that the thrower, and not the throwee, is the…uncool one.” Business Insider elaborates further: “When someone insults you directly, that's called a "read." For example, if I were to tell you that your glasses are ugly. Point blank. That's a read. Reads can be long or short… If I were to say in a terribly condescending voice, ‘Oh honey, I'm so glad you saved up to buy those glasses,’ that's blatant shade. I didn't insult the glasses, or you, directly. It's implied by my voice and the context of what I said. You know they're ugly.” The bad thing is, you could be “throwing shade” at your coworkers, and not even realize it.

Workplace Competition: From Healthy Conflict to Innovation

  
  
  
Workplace conflict

Healthy conflict and competition within a team can be a motivating force, but it can also cause conflicts that tear groups apart. Finding just the right balance can take a team from mediocre to sensational. However, the competitive desire to succeed and win can drive some to cheat. From the lazy student hoping to steal an answer from your math test, to the coworker who pitches the idea you first shared in the break room, many of us know what it’s like to be copied. But does using another’s basic design count the same as copying?

Recruiting Talent: Women in the Workplace

  
  
  
How to recruit more women in the workplace.

Pepperdine University found that companies with more women in the workplace outperformed companies with fewer women by nearly two-thirds in regard to revenues, profits as a percentage of assets, and profits as a percentage of stockholders’ equity. A different study found that organizations with more women in the workplace had 1325.44 percent higher sales revenue than companies with less gender diversity. With results like that, companies may want to start focusing their recruitment efforts on recruiting talent of the female variety. These tips from Inc.com are practical ways to recruit more women in the workplace.

You’re Probably Wrong about Innovation in the Workplace

  
  
  
Five misconceptions about innovation in the workplce.

You want innovation in the workplace, right? How about loads of employee engagement spilling out of everyone’s ears, like at Google, Facebook, and Zappos? Then you want a fun place to work, where everybody always gets along, workplace conflict and mistakes are non-existent, everybody fits the company culture, and the only time employees challenge the manager are when they’re competing for the top score on the office’s Ms. Pac-Man machine. It sounds utopian, and like almost any sci-fi novel about utopians tells us, it’ll be a killer of innovation in the workplace. The following are beliefs that the Harvard Business Review says are misconceptions about employee engagement for innovation in the workplace.

The True Job of an Effective Leader (Empowerment)

  
  
  
Delegation is the true job of an effective leader.

In 1880, Sunandha Kumariratana, the queen of Thailand, drowned. There were plenty of onlookers, but no one would help her. Why? Because touching the queen was punishable by death. What a perfect (and tragic) historical metaphor for leaders who aren’t empowering their employees. How many leaders, who would otherwise be effective, are in over their heads with workloads and scheduling conflicts, but are more or less willing to drown instead of delegating responsibilities to their employees by offering empowerment and autonomy? The true job of an effective leader is to lead employees in such a way that the leadership itself is unnecessary—that is to say, the employees can take care of the business. That doesn’t mean that effective leadership should be non-existent, but effective leaders should cultivate an environment in which employees contribute and shoulder the weight of responsibility—they should be able to save a drowning leader.

INFOGRAPHIC: Identifying High-Potential Heroes in the Workplace

  
  
  
High Potentials

 Do you have undiscovered, high-potential employees in your organization?

The Employee Lifecycle Glossary: A Guide to Talent Management Terminology

  
  
  
Download Profiles International's Employee Lifecycle Glossary.

The philosopher Ludwig Wittgenstein said, “The limits of my language means the limits of my world.” This also holds true in the world of talent management. There’s a lot of lingo thrown around surrounding the employee lifecycle—some of the terms are fairly simple to figure out, while others may be a bit more confusing. Not knowing all the terms associated with the employee lifecycle can seriously limit your effectiveness.

What Do Your Customers Really Want?

  
  
  
These are effective customer service skills.

The answer to this question is simple: what customers want is a product or service. It’s inherent in the very nature of the definition of “customer”—“one that purchases a commodity or service.” So it’s a perfect set-up, right? You have a product, so you must have customers. No? You say you don’t have customers? Well, maybe what customers want is more than just a product or service. In addition to these, what customers want is effective customer service skills.

Increase Productivity with Strange Habits of Successful People

  
  
  
Increase Productivity with strange habits.

You’ve probably heard about The Seven Habits of Highly Successful People—a self-help book for effective leaders to increase productivity and attain goals by aligning yourself with “true north” principles. Those principles include things like being proactive, beginning with the end in mind, thinking win-win, etc. Those are all fine and good, but how does this sound?

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